FAQ


About our references  |
  We are committed to provide high quality service to our customers and strive to deliver best possible products. For many years we have been trusted business partner for variety of customers: corporations, small business, government, non-profit agencies as well as the Individual Clients. We had an opportunity to serve such renown companies as the Atlantic Council, Allianz, AXA, BNP Paribas, DNB Bank, National Bank of Poland, Top Employers, Ingersoll Rand and many others. You can find complete list of our customers here.

 

About photo equipment we use  |  We use professional quality digital cameras and lenses made by top manufacturers. It ensures highest possible quality of the images. For photo retouching and graphic design, we use Adobe family products and Macintosh computers.

 

About pricing  |  We do not list prices for our services, because they depend on many different factors, such as location and type of the event, final products etc. Please contact us and tell us about your event in detail. Based on the information provided, we will be able to prepare custom made, no-obligation offer suited to your individual needs.

 

About our availability  |  We are based in heart of Europe, in Warsaw POLAND, but we are available for photographic assignments around the World. You can reach us by e-mail or by phone. We reply within 24 hours and will be able to answer most of your questions in those ways. In addition, we suggest to schedule a Skype video meeting to discuss all further details.

 

About hiring us  |  Feel free to use the contact form to reach us with questions about products, pricing and availability. Once you decide to hire us, we will send written contract to review and sign. We will also ask you to pay the appropriate retainer. Everything can be done online. After that, you can count on us to be there for the most anticipated day of your life!

 

About second photographer  |  Our services can be provided by either one or two photographers. Although it may slightly raise the cost, in some situations (such as weddings with large amount of guests), we strongly suggest services of two photographers. The second photographer is responsible i.e. for shooting the groom getting ready, all details, provides a second angle shots on the ceremony and reception and assists the lead photographer with off-camera lighting for creative portraits. 

 

About number of photos you will receive  |  The number of photos you will receive depends on many factors, such as hours of coverage, elements of the event to be covered, amount of guests etc. In general, amount of photos varies between 150 and 500 high quality, retouched images. Tell us about your event and we will tell you what to expect. 

 

About final products and wait times  |  We offer variety of final products for our customers. Simple, digital packages include hi-res jpeg files delivered on CDs, pendrives or via electronic transfer. More advanced may include custom designed photo albums, paper prints, photo canvas enlargements, imprinted t-shirts and much more. We want to make sure all your photographs will look great for years to come. It will take us 4-6 weeks to provide you with the final product. Meantime, the online gallery may be set for you and all your friends and family to see.

 

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If you need additional answers, feel free to contact us!

You can reach us via e-mail or by phone 7 days a week.

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